ViCare
Q&A about the ViCare App
Introduction to the ViCare app
App settings and user account
- Where can I download the ViCare app?
- How can I create an account in the ViCare app?
- I forgot the password for my ViCare app. What can I do?
- I've forgotten my email address for the ViCare app. What can I do?
- How can I change my password for the Vicare app?
- How do I change the language in the ViCare app?
Connectivity
- How can I connect my Viessmann heating system to the ViCare app?
- What requirements must my network fulfill in order to integrate my Viessmann heating system?
- How can I connect my Viessmann One Base heating system to the ViCare app?
- In which cases do I need the Vitoconnect communication module?
- How can I use the ViCare app with the Vitoconnect interface?
- What do the Vitoconnect LED displays mean?
ViCare Control
- Where can I find the serial number of my heating system?
- Should I manually set the new time if the time changed from summer to winter time and vice versa?
- Can I set the time and date on the boiler using the ViCare app?
- I have lost the operating instructions for my heating device. Where can I find a new one?
- How can I customize my heating curve in ViCare application?
- How do I register the Vitoconnect?
Savings Assistant
- The Savings Assistant subscription at a glance: Benefits, concept and costs
- How much does a Savings Assistant subscription cost?
- Are there any requirements for a Savings Assistant subscription?
- What subscription options do I have with the Savings Assistant and how do they differ?
- How do I take out a Savings Assistant subscription?
- Is there a trial period for the Savings Assistant subscription?
Viessmann Energy Management
- What is the Viessmann Energy Management system?
- Where can I find Viessmann Energy Management?
- What is controlled by the Viessmann Energy Management?
- Where is the Viessmann Energy Management installed?
- Does the Viessmann Energy Management system work without using the ViCare app?
- On which Viessmann devices can I use the Viessmann Energy Management?
Tariffs and Finance
- Why should I store my tariffs data in the ViCare app?
- What are the “Tariffs” and “Finance” sections and what do they contain?
- Why can't I see the “Tariffs” and “Finance” sections in my ViCare app?
- Where can I find my personal financial analysis in the ViCare app?
- Where can I find the section “Tariffs” in the ViCare app?
- How do I add a new tariff in the ViCare app?