How can I change my password for the Vicare app? To change your password, follow these steps: Navigate to “My profile” in the “Settings” menu. Select “Edit profile”. You can change the password under “Change password”. Related articles How do I change the language in the ViCare app? How can I reconfigure my network? New design for the ViCare app The ViCare app reports recurring faults on my installation. What should I do? For some heat pumps, the values of the heating curve in the ViCare app do not correspond to those on the display/HMI