gray area: Actuation range of the operating button A
current operating status
connection status with WLAN router and Viessmann server
system functions and communication status with heat generator (restart, update, error)
LED |
Meaning |
Troubleshooting measures |
Lights up white |
Operation with connected heat generator: Operation without connected heat generator: |
|
LED |
||
Pulsating* green |
Internet connection of the Vitoconnect via the WiFi to the Viessmann server is established | |
Lights up green |
■ Vitoconnect starts |
|
Pulses yellow |
Failed to establish connection between Vitoconnect and WiFi router |
■ Check the password during WiFi commissioning. |
Lights up red | Failed to establish Vitoconnect connection to Viessmann server | ■ WiFi signal strength too low: - Change the installation location of the Vitoconnect. ■ WLAN connection exists, but no internet connection: - Check the internet connection with another participant, e.g. laptop. If no internet connection is possible with other participants either, have the network settings checked by an IT specialist. ■ Restart the Vitoconnect. |
LED |
||
Lights up green |
■ Vitoconnect starts |
|
Flashes yellow quickly | No connection to the heat generator |
■ Check the plug connections (Optolink, USB). |
Flashes red |
Vitoconnect is ready to be reset to the factory settings (must be confirmed within 5 seconds of activation) |
|
Lights up red | Fault in the control of the heat generator |
Observe the message in the ViCare app. |
Faults without LED indication | ||
All displays on the Vitoconnect are off | Fault in the control of the heat generator |
Check the mains connection and the plug-in power supply unit of the Vitoconnect. |
(*)
Pulsing: The LED darkens once per second.
Flashing: The LED lights up once per second.
Flashing (fast): The LED lights up 2 times per second.