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App settings and user account

Installing and using the ViCare app

App settings and user account

  • Where can I download the ViCare app?
  • How can I create an account in the ViCare app?
  • I forgot the password for my ViCare app. What can I do?
  • I've forgotten my email address for the ViCare app. What can I do?
  • How can I change my password for the Vicare app?
  • How do I change the language in the ViCare app?
  • How do I reinstall the ViCare app after changing my smartphone?
  • Can I also install the ViCare app on my PC?
  • Where can I find updates for the ViCare app?
  • When will there be extensions for the ViCare app?
  • Why do I have to log in to the ViCare app again every 6 months?
  • Where is my data stored?
  • Why have I been logged out of the ViCare app?
  • How can I get rid of “Request for rate the App” in ViCare app?
  • Can I use the ViCare app in dark mode or landscape mode?
  • How can I delete my ViCare account?
  • New design for the ViCare app
  • The ViCare app is not working
  • Where can I get further information about the ViCare app?
  • Why is support for Android 7 being discontinued in the ViCare app?
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We are Viessmann Climate Solutions
Founded in 1917 as a heating technology manufacturer, and now part of Carrier, today we are one of the world’s leading providers of efficient climate (heating, water and air quality) and renewable energy solutions. Creating living spaces for generations to come – this is the responsibility that we take on every day together with our (trade) partners.

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