ViCare Smart Climate
FAQ
Savings Assistant
- How do I fix a geofencing issue on Android 11 and higher?
- What are the optimal settings for Geofencing on Android devices?
- Why did the Comfort & Savings tile disappear from my dashboard in ViCare?
- Can my heating installer also see if I have bought the Savings Assistant package?
- Open window detection: what is it?
- Smart Climate Savings: what is it?
ViCare
- Where can I find the serial number of my heating system?
- Should I manually set the new time if the time changed from summer to winter time and vice versa?
- Can I set the time and date on the boiler using the ViCare app?
- What to do if you have lost instruction to your heating device
- How can I customize my heating curve in ViCare application?
- How many systems can I control with one ViCare account?
ViCare Smart Climate
- Open window detection: can I use this feature without a Savings Assistant subscription?
- What is frost protection mode?
- For some heat pumps, the values of the heating curve in the ViCare app do not correspond to those on the display / HMI
- New design for the ViCare app
- Can I change operating mode while ViCare Smart Climate functionality is active?
- Why does the temperature screen on the ViCare Radiator Thermostat Valve blinking sometimes?