Need help?
FAQ
ViCare
- How can I reduce the risk of legionella contamination in my domestic hot water system?
- How to connect my Viessmann Heating System with the ViCare app?
- Should I manually set the new time if the time changed from summer to winter time and vice versa?
- Can I set the time and date on the boiler using the ViCare app?
- I have lost the instructions for my heating device. Where can I get a new one?
- How can I customize my heating curve?
ViCare Smart Climate
- What is the Geofencing feature in ViCare?
- What is frost protection mode?
- How does "Open window protection" function work and how can I use it?
- Can I change operating mode while ViCare single room control functionality is active?
- What is the "Comfort & Savings" option?
- What is the "Friends & Family" feature?