A new feature has been introduced on the device running on Android 11 and higher (12 and 13) which automatically revokes permissions of unused apps after a few months.
To prevent the automatic reset of permissions, please do the following:
- Go to Settings on your smartphone
- Open Apps
- Click on ViCare app
- Open Permissions
- Click on the Location
- Click Allow all the time. ViCare can then access your location at any time, even when you are not using the app.