We are a brand with the highest quality standards. We see ourselves as a reliable partner in our customers' lives. The transparent handling of your data is a central part of this reliability.
Security: We constantly review our systems to ensure maximum data security for our users. We work in compliance with EU GDPR and our data communication systems are VDE-certified.
Server: Our servers are located in the EU. Your data is treated confidentially and is only accessible to you, Viessmann employees and, if applicable, your specialist partner if you have placed an online service order with them.
Quality: Our high Viessmann standards also apply to our digital products. In addition, we continuously adhere to the best practices of the industry.
You can find our privacy policy here: Privacy policy for ViCare and Vitotrol plus (Germany). It also contains information on data collection and processing when you use Savings Assistant features.